Ticket Policies
Notes about our ordering process: Ticket orders are charged upon submission. However, our box office staff will contact you regarding any special requests or seating, as well as to provide helpful information about your visit. For complete information about our flexible exchange policy, please click here. If you are ordering a student ticket, please note that ID will be requested at the time of the event.
An Important Notice About Fees
A $2.00 handling fee is added to each order by PCMS. Furthermore, audiences to ALL Kimmel Center/Perelman Theater events pay a $4.00 per ticket fee for building maintenance and support (this fee is not kept by PCMS). For example, if you order two tickets to a Perelman Theater event, your handling fee will total $10.00 ($2.00 handling + $8.00 in Kimmel Center fees). Please contact our box office staff directly with any concern: 215-569-8080.
General Notes:
- Your transaction is protected by industry leading 128-bit SSL ecryption.
- All orders are processed by our expert box office staff and will be mailed to the shipping address provided in Checkout Step #2.
- If you have any questions about your order or the online ordering process, please contact us at 215-569-8080.
- If you can't attend an event for which you have purchased tickets, PCMS offers a full ticket exchange policy (24 hour notice). Please call the box office.
